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Poor customer service will rapidly offset a seemingly low price. Consider total value including customer service and product quality before agreeing to a “price only “offer.

4. Ease of Ordering.

1. Ease of ordering should be a priority and long term contracts should be avoided. Frequently, some suppliers will quote a very low price but require an onerous one-sided long term contract. The best way to order is with a simple agreement that does not include penalties for cancellation and is customer oriented.
2. Ordering off the internet is very convenient if the site is truly interactive. Choose a supplier that has an interactive site where a customer can select the type and amount of water, establish delivery schedules, use a credit card for payment with guaranteed security and modify their account on demand. A limited number of suppliers offer the ability to design private label drinking water on the internet through highly interactive e-commerce sites. The best sites offer multiple layered tools that provide for advanced graphic design and powerful label messages.

Those suppliers who have invested in a powerful, interactive site offer their customers added convenience and flexibility when creating brand messages on private label drinking water. 5. Complementary Products.

Home and office delivery of bottled water also offers a distribution channel for other products like coffee and tea. Similar to bottled water, complementary products often vary greatly in quality and customer service satisfaction. The consumer should choose a supplier who offers products of high-quality supported by the best customer service.

Bottled water offers a healthy alternative to tap and well water in Northern Virginia; and home and office delivery offers convenience to consumers and businesses. The quality of product and service offerings in the marketplace differs significantly however. Therefore it is beneficial to the consumer to investigate any potential bottled water supplier with care.

Throughout the United States many consumers and businesses are electing to purchase bottled drinking water instead of tap or well water. The trend is clearly on the rise. A recent study of the bottled water industry indicates that U.S. bottled water sales and consumption continue to multiply at double digit rates as consumers and businesses increasingly choose bottled water as a beverage of choice. (Source: International Bottle Water Association Press Release dated April 13, 2006, http://www.bottledwater.org) Many consumers are choosing bottled drinking water over tap or well water because of the level of contaminants and bad chlorine related taste.