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What I will share with you is a two-stage methodology to make things easier for you.
In Stage 1, we will be compiling a short list of services providers that can provide the minimum standard of service in the short and long term.
In Stage 2, we will assess these short-listed vendors against a final set of criteria to determine your provider of choice.
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Many vendors have come and gone. On this basis, I would recommend considering vendors with a track record of at least 5 years. This will ensure you have an established vendor to support your business needs in the long term.
2. Large business customer base.
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A large customer base by itself is further proof of the provider sustaining in the long term. Businesses by nature have more stringent requirements than say home / end users. So, having many business customers (with testimonials) usually mean that the offsite backup vendor has consistently provided the minimum satisfactory service standard at the very least.
3. Secured Premise.