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Another auspicious trend is the movement in the direction of consolidation. As transfer agents merge and simplify the business, it is hoped that the state of the industry will improve and savings will be passed on to all involved in the process.
Working with a transfer agent will remain a viable option as long as investing continues to increase. If current trends are any indication of the future, troubles with transfer agents have the potential to become a thing of the past. Unfortunately the relationship between transfer agents and the companies and investors with which they do business isn’t always peaches and cream. As of late, it seems as if the industry is suffering – overcapacity, lack of trained service people, and ill communication between agent systems have led to frustration on both ends. But that doesn’t mean there isn’t any good news in the world of transfer agents.