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Starting on January 1, 2005, people who register their phone numbers with the National Do Not Call Registry may not be called by telemarketers and certain other businesses 31 days after the listing of the phone number. The registry was created in response to consumer complaints regarding unsolicited telemarketing calls. In order to stop calls, a consumer must list their telephone with the registry. The Federal Trade Commission (FTC), which is the country’s consumer protection agency, along with the Federal Communications Commission (FCC) and state law enforcement are in charge of making sure businesses are in compliance with the law governing the no call list.
Personal phone numbers, including cell phones, may be registered. Phone numbers remain in the registry for 5 years. After that time, they may be re-registered. Calls from charities, from or on the behalf of political organizations and those from telephone surveyors are not restricted under this law. Additionally, if a consumer already has a business relationship with a company, that entity may call and solicit the consumer. A person may also give written permission for specific companies to call them to solicit business. The registry is only for personal phone numbers and business phones may not be put on the no-call list.